Upsize Chat
One inbox for every channel
Answer customers from LINE, Facebook, Instagram, WhatsApp, TikTok, Shopee, Lazada and your website in a single shared inbox — with team assignment and an AI assistant.
LINE (including groups), Facebook, Instagram, WhatsApp
TikTok, Shopee, Lazada, website chat
Team assignment and auto-assign
Unified customer profiles
AI assistant with human handoff
Never miss a customer message
Upsize Chat brings your messaging channels into one inbox, so the whole team can see who is waiting and who is handling them.
What you can do
- Every channel, one place — LINE (including group chats), Facebook, Instagram, WhatsApp, TikTok, Shopee, Lazada and a chat widget for your website.
- Team assignment — assign conversations manually or let auto-assign route them to the right person.
- One profile per customer — the same person is recognised across channels, with their history and details alongside the chat.
- AI assistant — use AI Studio to set up a knowledge base and assistants that answer common questions, then hand over to a human when needed.
Part of the Upsize suite
Connects with Upsize CRM, Booking and Loyalty under one login, across all your branches.