Ideas for growing brands
Practical notes on LINE CRM, customer chat, booking, loyalty and accounting — written by the team that builds them.
VAT and withholding tax basics for Thai SMEs
Quotation, tax invoice, VAT report, withholding tax certificate: a plain-language map of the documents a Thai small business handles, and where software can help.
Read article →Loyalty programmes that work across branches
A points programme only builds loyalty if customers can use it everywhere. Here is how to design one that follows the customer from branch to branch.
3 min readFewer no-shows and less back-and-forth with smarter booking
Clinics, salons, studios and class-based businesses lose time to messages and missed appointments. Here is what a good booking flow should handle.
4 min readOne inbox for every customer channel
LINE, Facebook, Instagram, WhatsApp, marketplaces and your website — customers message wherever they like. Here is how to answer them all without losing track.
4 min readTurn your LINE Official Account into a CRM
Most brands in Thailand already talk to customers on LINE. Here is how tags, audiences and automation turn those chats into a system that helps you sell.
4 min read